What extra cleaning measures are in place?

We clean and disinfect our suites using detergent or soap and water to remove dirt, grease, dust, and germs. Once the surfaces are cleaned, we spray the area with a disinfectant. Our housekeepers and hotel staff pay extra attention to frequently touched surfaces like light switches, doorknobs, remote controls, and faucet handles while cleaning.

Do staff and guests have to wear masks?

Our staff and guests are required to wear protective face masks when in the hotel's common areas. Our housekeeping staff is also required to wear gloves when cleaning and disinfecting suites and public spaces.

Chase Clean Promise to Our Guests

We care deeply about the wellbeing of every guest and employee that enters our doors. Our team is passionate about keeping you and your family healthy during these times. With enhanced cleaning procedures and responsible social distancing, you're always safe with us.

We've Got You Covered

Before Your Stay

Lobby signage and social distancing markers on the floor during check-in.
Hand sanitizer stations throughout lobby area
Our staff meets daily to review cleaning and disinfecting standards.
We enforce strict social distancing, hand hygiene, and respiratory etiquette guidelines.
Associates are empowered to remind guests to follow these policies and procedures.

During Your Stay

Enhanced food safety and hygiene protocols during our complimentary breakfast and social hour.
Suites are furnished with a stocked kitchens so you can safely make meals in your "home away from home."
There are no internal hallways and exterior corridors make entering and exiting your room safer diminishing points of contact.
No shared air ducts between suites, which all have their own individual a/c units.
Thorough sanitation of your suite with hospital-grade disinfectants, after which no one will enter the room until you do.
Limited housekeeping

Responsible Hospitality

We remain committed to the highest standards of cleaning and disinfecting in all suites, meeting spaces, and common areas of the hotel. Our check-in and check-out processes, social distancing and safety protocols are aligned with the current situation.

Travel Safely

We encourage all guests and employees to continue to take precautions, including frequent hand washing, social distancing, and covering coughs and sneezes to prevent the spread of the coronavirus. More prevention measures are on the CDC website.

Good health and safe travels!

What extra cleaning measures are in place?

We clean and disinfect our suites using detergent or soap and water to remove dirt, grease, dust, and germs. Once the surfaces are cleaned, we spray the area with a disinfectant. Our housekeepers and hotel staff pay extra attention to frequently touched surfaces like light switches, doorknobs, remote controls, and faucet handles while cleaning.
Do staff and guests have to wear masks?

Our staff and guests are required to wear protective face masks when in the hotel's common areas. Our housekeeping staff is also required to wear gloves when cleaning and disinfecting suites and public spaces.