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Reviews at Brea, California
Reviews

Hear From Our Happy Guests

Explore genuine guest reviews for Chase Suite Hotel Brea and see why our visitors leave satisfied. From our comfortable suites to attentive service, find out what makes our hotel a preferred destination for travelers seeking a memorable stay in Brea.

All Reviews

Guest   •   July 30, 2022

The check in was ...

The check in was easy. The location was on a main street close to stores as well as eating places. The 2 bedroom was large. We were on the bottom floor. We didn't hear any noise from the second floor . The cleanliness of the door frames,window frames as well as the curtains were lacking attention of NOT being cleaned. On the website the pictures show a fireplace. We couldn't figure out how to use the fireplace. We called the front desk and we were told that we would have to pay $10.00 for a log!!!! Say WHAT.?! We were also told that they were out of logs at that moment. That information should be stated on the website that you HAVE to pay extra money to use the fireplace that they are advertising and it is NOT FREE! Breakfast is from 7:00 -9:00 very small window.
Service
Quality
Cleanliness
Guest   •   July 30, 2022

The check in was ...

The check in was easy. The location was on a main street close to stores as well as eating places. The 2 bedroom was large. We were on the bottom floor. We didn't hear any noise from the second floor . The cleanliness of the door frames,window frames as well as the curtains were lacking attention of NOT being cleaned. On the website the pictures show a fireplace. We couldn't figure out how to use the fireplace. We called the front desk and we were told that we would have to pay $10.00 for a log!!!! Say WHAT.?! We were also told that they were out of logs at that moment. That information should be stated on the website that you HAVE to pay extra money to use the fireplace that they are advertising and it is NOT FREE! Breakfast is from 7:00 -9:00 very small window.
Service
Quality
Cleanliness
Guest   •   June 07, 2017

It was ok. My ...

It was ok. My family really didn't sleep well. The air conditioning unit was right out side the window and very loud all night long.
Service
Quality
Cleanliness